Portucana Construction 

Multi-Family Construction Operations Manager

**This position is located in Halifax, NS. Qualified candidates must be willing / able to relocate to the Halifax area**

We are seeking a dynamic and experienced Operations Manager. The ideal candidate will have a strong background in construction management and a proven track record of successfully managing day-to-day operations. This position is pivotal in driving business growth through effective relationship management with architects, professional and trade partners, clients, internal stakeholders, and new team members. 

The Operations Manager is the president's right-hand person and runs the operational side of Portucana Construction. Integrating systematic operating methods is crucial. The OM is the leader of the management team and will lead by example in this arena, encouraging internal Portucana Construction team members to employ the same "systems thinking" approach. 

Outcomes of the Role 

• Project Delivery: To ensure the Portucana Construction team creates an exceptional project delivery. 
• Mentorship: To foster the career development of the internal Portucana Construction team members. 
• Deepening Relationships: Establish and strengthen trade partner and professional partner relationships to foster collaboration and efficient project execution. 
• Systematization: Establishing and enhancing operational systems towards efficiency and standardization. 
• Financial Management: Ensuring projects are executed on budget. 

Responsibilities:

Project Delivery 

• Communication: Clearly communicate project details, timelines, and expectations to team members. 
• Scheduling and planning 
• Long-term and short-term project scheduling to inform and coordinate trades and internal team members 
• Hosting new project kickoff meetings and regular team meetings (WSRs) with internal team members as well as external professional partners 
• Ensuring a strong project close-out occurs through the project team and all post-production activities are completed 

Mentorship 

• Work with internal team members on establishing annual goals and reviewing semi-annually to encourage progress
• Provide ongoing support and feedback to internal team members as required
• In collaboration with the President, attract and recruit new team members to align with continued growth based on human resource needs 
• Monitoring health and safety protocols and encouraging project teams to comply 

Deepening Relationships 

• Expanding trade base to match the increasing size and complexity of projects
• Thorough oversight of the RFP/RFI process within pre-production to ensure clarification of scope and pricing to avoid miscommunications, delays, and overages in budget through execution
• Coordinating the design team toward deliverables of drawings, design specifications, and material selections 

Systematization 

• Job packages: Establish the process and ensure these are complete and facilitate the transition from the pre-construction process to the Project Manager 
• Contracts with professional and trade partners 
• Establishing a formalized trade bid process 
• RFP 
• RFI 
• PO and/or Trade Partner agreements 
• Change order process: Establish the process and ensure weekly completion to keep budgets current and stakeholders informed 
• Weekly project progress reporting (mechanism will be Buildwise's daily logs eventually - for now, using the GDoc) 
• Production checklists to ensure QA/QC 

Financials 

• Providing feedback and assistance to the Estimator during the pre-construction process to ensure that timelines and project budgets are realistic and achievable 
• Financial overwatch and training of PM's and Site Superintendents to improve real-time cost awareness as well as communication between this role and accounting 
• Facilitate After Action Reports (AARs) to discuss lessons learned and measure team performance 

Ideal Personality Traits 

• You are an empathetic leader with a strong sense of mentorship and coaching ability, demonstrating a high level of emotional quotient. 
• You are approachable, respected, and well-liked by trades and professional partners
• You are open to new perspectives, ask questions, and ensure you understand different viewpoints before judging and making a confident decision. 
• You are patient and empathetic with all team members. 
• You are open to new perspectives, ask questions, and ensure you understand different viewpoints before judging and making a confident decision. 
• You provide fair and constructive feedback to better the performance and career development of Portucana Construction's internal team members as well as the external trade partner network.
• You are inquisitive, keep a high-level view of the company's success and failures, and are not afraid to question and refine processes as needed. 
• You exemplify the high standard of client care Portucana Construction is known for. 
• You bring a systems-thinking mentality to operational efficiency.

Ideal Background Experience 

• You have experience in underground parking, concrete construction, and multi-family projects. 
• You have townhome and subdivision community building experience including infrastructure and servicing. 

Compensation 

• $110,000 - $125,000 based on experience 
• Medical / Dental 
• Paid Holidays & Vacation 
• Vehicle Allowance / Package